Privacy Policy
At Wellspace Therapies, we are committed to protecting your privacy and ensuring the security of your personal health information.
Last Updated: June 1, 2026
1. Introduction
Wellspace Therapies ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, use our booking services, or visit our clinic, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
2. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Identification Information: Name, email address, postal address, phone number, and date of birth.
- Health Information: Information relevant to your treatments, medical history, physical therapy progress, and naturopathic consultations.
- Booking and Payment Details: Appointment history, transaction details, and payment information (processed securely through third-party providers).
- Usage Data: Information about your internet connection, the equipment you use to access our website, and usage details.
3. How We Use Your Information
We use information that we collect about you or that you provide to us:
- To provide you with the health, therapy, and naturopathic services you request.
- To manage your appointments, schedule changes, and send booking confirmations or reminders.
- To process your payments and maintain your account securely.
- To communicate with you about health resources, customized treatment plans, or administrative updates.
- To improve our clinical services, website functionality, and overall patient experience.
4. Data Security & Patient Confidentiality
As a healthcare provider, we take patient confidentiality very seriously. We have implemented measures designed to secure your personal health information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted and processed through compliant third-party gateways. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
5. Third-Party Disclosures
We do not sell, trade, or otherwise transfer your personally identifiable health information to outside parties. This does not include:
- Trusted third-party service providers who assist us in operating our website, conducting our clinical business, or servicing you, so long as those parties agree to keep this information confidential and comply with relevant healthcare data protection standards.
- When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
6. Your Rights
You have the right to request access to your personal and health records held by us. You also have the right to request that we correct any inaccuracies or delete your data, subject to certain exceptions prescribed by law and medical record retention requirements.
7. Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the website home page or via email.
8. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Wellspace Therapies
37 Agbonyin Avenue, Surulere,
Lagos State
Email: wellspacetherapycentre@gmail.com
Phone: 0805 834 4243